What did I do with my extra hour? I was busy writing this newsletter!
--- Of course our big news for November is that ASQ Pittsburgh has won the Commitment Award being presented 8th Keystone Alliance Performance Excellence (KAPE) Annual Award & Examiner Recognition Banquet. This is Pennsylvania's top Quality Award based on Malcolm Baldrige criteria. Nick Skovran, Chair-Elect and myself will be accepting the award on November 6th in Harrisburg.
--- ReddUp Pittsburgh had our final clean-up on October 19th. The next cleanup will be April 20th for Earth Day again!! Thanks to all participants who made this new program a success!! It is a good time just to chat and catch up.
--- A very informative presentation was given by Adrian Posteraro, "Customer Satisfaction/Loyalty Management" on October 24th. Good news is that the electronic payments to the website was a success!! However, there were some problems with the webinar as the laptop was not setup exactly as last month. Sigmas assured me that testing would be done prior to the presentation.
--- Don't miss our events in November:
- November 14th, Dinner Program/Webinar, "Joy in Managing Change: A Necessity, Not a Nicety", presented by Paul Armstrong.
- November 21st, All-Clad Plant Tour, presented by Don Schmuhl, Director of Production & Cassie Jodon, Quality Systems Manager
Please Note Special Start Time: 5:00pm Sign-in, 5:30pm Plant Tour Begins50 person MAX (be about 4 different group tours)
Check website for logistics and safety requirements.
--- Careers for the new jobs posted. We had 2 new jobs posted at the end of October, Quality Assurance Analyst/Assistant - Trafford and Quality Assurance Manager.
--- I would also like to thank Jeanne Cotter for her dedicated service as Treasurer. She has asked to step down on December 13th in this position as she recently began accelerated MBA classes. She has spoiled us last year and this year with her thoroughness and steadfastness. We wish her all the best on her journey to excellence!
I am very pleased to announce that Jennifer Halligan who volunteered for the Treasurer position. She brings an extensive background having a Master's in Accounting, 8 years in mortgage servicing, and a small business owner!
ASQ Pittsburgh Section Chair
CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IAOB-LA