You Are Invited To The
ASQ Section 803 Meeting
Presentation And Facility Tour
September 8, 2015, Tuesday, 6-8 PM
Pizza and Drinks will be served; Attendance is Free!
Presentation Title: INDUSTRY TO HEALTHCARE: LEADING SUSTAINABLE IMPROVEMENTS
Speaker: Mr. Bryan Krieg, Six Sigma Black Belt, Genesis HealthCare System
Speaker’s Brief Bio: Before entering healthcare in 2006, Bryan Krieg held executive leadership positions in industry and manufacturing, including Vice President of Manufacturing where he led 4 plants across 3 states in the eastern United States. He is currently a full time Lean Six Sigma Black Belt at Genesis Healthcare System which has a staff of 3,500. Bryan led the implementation of the Lean Six Sigma methodology at Genesis’ affiliate hospital, including teaching and training staff, mentoring functional belts, and developing leadership. His healthcare specialty is surgery operations. Bryan is an ASQ Certified Six Sigma Black Belt and an Ohio State University (OSU) Lean Six Sigma Black Belt. He holds dual undergraduate degrees in Accounting and Business from Muskingum University, and a Masters of Business Operational Excellence from OSU.
Location: Genesis HealthCare System, 2951 Maple Ave., Zanesville, Ohio 43701
Tour: A tour will follow the discussion where design factors such as achieving flow will be visible.
Goals of the Presentation:
1. To show leadership development by teaching staff how to solve problems. Using visual management, leadership development can be daily and in “real time”.
2. To show how visual management creates focus for sustaining improvement. Creating a cadence to accountability, the ability to see and solve problems begins the culture to continuous improvement.
3. To show how Lean Six Sigma tools, such as value stream mapping (systems thinking), A3, standard work, statistical validation (regression, MSA, takt, hypothesis testing) is used in non-manufacturing applications.
4. To demonstrate how “Systems Thinking” can be ported to any industry, and to show how batching is a barrier to flow, even in healthcare.
Presentation Details: Industry to Healthcare: Leading Sustainable Improvement shows how the affiliate hospital system used tiered visual management, the Plan, Do, Check, Adjust (PDCA) process, and systems thinking to create intense focus that resulted in sustainable improvements. The average length of stay for inpatients and the discharge process for all patients was improved, yielding greater patient satisfaction and cost reductions. The presentation includes A3 illustrations, a gap analysis, followed by a root cause analysis, an animation that shows why batching does not support flow, current and future state value stream mapping that creates “systems thinking”, standard work, and finally, tiered visual management that support near and long-term sustainment of improvements. Statistical and technical tools will be explained throughout the presentation that were used to validate the improvement.
From industry to healthcare, Lean Six Sigma learning can be applied to any industry. Leadership development is evident in the PDCA/visual management process as staff were challenged and taught to solve complex problems, reduce waste, and manage flow.
Hope you can join us!
ASQ Section 803 Chair