ASQ Pittsburgh Chapter

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HVAC (TSD- HVAC) Quality Engineer I

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Director of Quality

April was action packed with several important accomplishments!!

A successful Spring Conference with record attendance;
The start of our ReddUp social responsibility effort;
The awards given to two students at the Carnegie Science Center by Linda Alberico, McDanel Ceramics and Kevin Gallagher, PPG;
2014 re-elections confirmation of Margaret Smith for Secretary and Jeanne Cotter for Treasurer;
and Our new Strategic Chair Mark Johnson.

With all of this activity, I forgot how to count to three for the third thursday in May for our Dinner Program/Webinar. I will be your speaker for ‘Project Stakeholder Management’ next thursday, May 16th.

Cassie has been busy planning the next series of Dinner Program/Webinars starting in September. She is arranging a plant tour of All-Clad Cookware in Canonsburg in November.

Don’t forget to checkout Careers for the new jobs posted! Seven jobs posted in April.

Just a reminder -- We still need a Chair-Elect for 2015. Please send your nominations to Teresa Whitacre.

Take Care,

Robin Dudash
ASQ Pittsburgh Section Chair
CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IAOB-LA

ASQ Pittsburgh Meeting, May 2013

The ASQ Pittsburgh Dinner Program and Webinar Series!

"Stakeholder Management for Projects"

Presented By: Robin Dudash, IQPS, Inc., ASQ Section Chair

Date: Thursday, May 16, 2013 Time: 5:30 PM to 8:00 PM ** to be rescheduled **

Dinner at 6:00 PM, followed by presentation @6:30 PM

Cost: $25 Dinner Program

$10 Program (onsite or webinar)

Register: Call ESWP, 412-261-4300 (for either option)

Location: Sigmas Conference & Event Center 1717 Babcock Blvd. Pittsburgh, PA 15209 http://www.sigmasconference.com/content/index.php/more-info/map-and-directions

'Stakeholder Management for Projects' is a talk that I gave at the Pacific Northwest Software Conference in Portland, Oregon and ASQ International Software Conference in Dallas, Texas. I will be modifying this technique for all projects. Anyone who has been involved in any project or the recipient of a software system (as many of us in quality have) would find this valuable to attend.

The typical reliance on informal or hit-or-miss methods for obtaining stakeholder information is ineffective for managing the issues that can come out of any type of project. By developing a Strategic Management Model for each project, the project manager has assembled adequate intelligence for the selection of realistic options in the management of stakeholders.

p.s. This technique is good on Spouse's too!

Re-certification Units (RU): Certificate for .3 RU's will be provided to ASQ Members attending dinner/program and .2 RU's for those attending the webinar only. RU's are based on 1/10 of the hours.

Webinars are recorded and available for review with the $10 program fee. Contact Cassie Jodon, This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

FOR THOSE ATTENDING THE WEBINAR:

Once payment is received you will be sent an invitation to the webinar at this time and 50 minutes prior to the start of the webinar. Please provide the email address that you want the notifications to be sent, ie. home or office. You will need speakers to listen to the Presenter. You can 'raise your hand' to ask a question through the chat box or your computer microphone (internal or external). Please place your microphone on mute upon entering the webinar to avoid feedback. We moved the table so computer is closer to speaker for better audio!. Tested 4/22/13!

We look forward to your continued participation in the Dinner Program or the Webinar. Congratulations to all of you on your commitment to excellence!

DON’T MISS --The next program/webinar is scheduled for September 21st, 2013 Visit www.asqpgh.org for details.

About the Speaker:

robinfacebooknew Robin Dudash, CQM/OE, CRE, CSQE, CQA, CQE, CQA, CCT, ANAB-LA, IAOB-LA

President & Instructor of IQPS, CQM/OE, CSQE, CRE, CQE, CQA, CCT, ANAB-LA, IATF-LA, MBA Email Address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Senior ASQ member since 1994
ASQ Education Chair for 15 years
Conducts consulting/auditing for ISO 9001, TS-16949, ISO 14001, ISO 27001, OHSAS 18001 & ISO 20000
Subcontracted Lead Assessor for SRI (Steel Related Industries Registrar)

Previously involved with the project planning and certification efforts for a multi-site ISO/QS 9000 registration for a Specialty Flat-Rolled Steel company. Her responsibilities included internal audits and supplier quality assurance audits. Prior assignments included Area Technical Manager for process control functions for all strip finishing, which included 23 operating units, processing stainless and electrical coils from hot band to ship. Managing a team of engineers and welding & metallurgical technicians, efforts focused on identification and management of key process variables, continuous improvement projects and resolution of customer complaints.

A design leader at a Major Pittsburgh Engineering company with responsibility for the Q-BOP/Caster Computer Control System at a major Carbon Steel producer. Through her successful project management, she has led several major capital expenditures budgeting in excess of $2 million. Projects were fully automated control systems and contracted to attain 99.9% system reliability. While attending college and after college, she was a Systems Engineer developing optimized computer models for BOF charging and cold mill rolling performance.

For ASQ examination, teaches a Certified Software Quality Engineering Exam Prep Course
Other courses conducted: Corrective Action & Problem Solving Class, Internal Auditing Class
Acts as an instructor for several SRI, Training Classes
TS-16949/IATF Qualified Lead Auditor
BS Degrees in Computer Science & Applied Mathematics and an MS in Business Administration, concentrating in areas of Finance

NQA-1, 2008 Lead Auditor Training - 2nd class

From: June 4-7, 2013, 08:00am- 05:00pm (4 days)

NQA-1, 2008 Lead Auditor Training - second class

The NQA-1, 2008 Lead Auditor training is conducted by our NQA-1 Practice Leader and Lead Auditor. The course will provide you with a detailed review of 18 Quality System Criteria of ASME NQA-1-2008 (incl. NQA-1a-2009, NQA-1b-2011), 10CFR50 Appendix B; NQA-1a-2009, Part II, Subpart 2.14; NQA-1 PART III, Subpart 3, Non-mandatory Appendix 2A-3. You will learn auditing techniques from our instructor's 25+ years of Lead Auditor experience. You will be challenged to participate in class room exercises designed to sharpen your skills as an auditor.

Certificate of Training and Examination: Those who have passed the exam will receive a certificate satisfying the body of knowledge necessary for 10CFR50 Appendix B, ASME NQA-1, 2008 (incl. NQA-1a-2009, NQA-1b-2011) and Part III, Subpart 3.1 Non-mandatory Appendix 2A-3, training qualification and requalification guidelines for leading audits of nuclear quality assurance programs. A certificate of attendance will be provided to all attendees. You will receive a course manual that includes NQA-1 requirements, examples of how organizations comply with the requirements and test case scenarios.

Prerequisites: It is recommended that you review the ASME NQA-1, 2008 (incl. NQA-1a-2009, NQA-1b-2011) standard prior to attending training. Please bring the standard with you each day.

Pricing: $1,450

Cost includes a continental breakfast and lunch everyday (breakfast only on the fourth day), training manual, case studies, certificate of attendance, and Lead Auditor certificate issued upon successful completion of examination.

Please note: Training on Days 1 - 3 will begin at 8:00 am and end at 5:00 pm. On Day 4, the exam starts at 8:30 am and participants can expect to complete the exam by 11:30 am.

Location : TQS, Inc. Training Room, 1382 Old Freeport Rd, Suite 2B, Pittsburgh PA 15238 nqa

Registraton: ESWP 412-261-4300

ASQ Pittsburgh ReddUp -- Happy Earth Day!

Monday, April 22, 2013 ReddUp Pittsburgh

Happy Earth Day, April 22!! This Saturday, April 20th, was our first of four ReddUp Zone cleanups in Pittsburgh. Thanks to our Volunteers from Little Washington, Butler, Evans City, Murrsyville and Shady Side, which included four new members to ASQ Pittsburgh!!

Left to right: Janel, Patrick, Lisa, Jeanne (Treasurer), Robin (Chair), Nick (Chair-Elect), Miangui, and Colleen (who took the picture!)

Our area is Grant Street from Liberty Avenue to Second Avenue. It was too chilly this time to wear our new T-Shirts but hot chocolate at the end of our one hour cleanup was welcomed!! We had some time to visit!

Our next cleanup will be:

Saturday, June 22, 2013!!

Saturday, August 24, 2013
Saturday, October 19, 2013

Left to right, Front to Back: Lisa, Patrick, Janel, Colleen, Miangui, Jeanne (Treasurer), Nick(Chair-Elect), and Robin (Chair)

ASQ Spring Conference 2013

ASQ Pittburgh’s Spring Quality Conference: Quality Improvement Strategies

Hank Sobah

Date: April 12, 2013
Time: 8:00am to 5:00pm

1.0 RUs (8 hours) will be awarded to attendees of the one day conference.

Place: Regional Learning Alliance in Cranberry Woods, 850 Cranberry Woods Drive, http://www.therla.org/visit/

There will be two consecutive tracks covering, Quality Tools and Quality People and Leadership. See Read More for full schedule.

Cost: $99 ($75 for full time students with student ID)

Call ESWP to Register 412-261-4300, 3 or more from same company $79
Last Day to Sign up 4/8/13, Monday

ASQ Pittsburgh Meeting, March 2013

March 27, 2013

The ASQ Pittsburgh Dinner Program and Webinar Series!

"Journey to Distinction"

Presented By: Nicholas Skovran, President of Quality Horizons, LLC and Chair-Elect

Next Webinar: Thursday, May 21, 2013

The ASQ Pittsburgh Dinner Program/Webinar, "Journey to Distinction" was conducted March 21st, 6:30pm – 8:00pm. Nick Skovran, your Chair-Elect for 2014, started with an historical perspective of ASQ Pittsburgh Section and the group's accomplishments. An historical perspective for the Baldrige Award established in 1987 by President Ronald Reagan was also presented.

Mr. Skovran described each area for Baldrige Self-Assessment and how ASQ Pittsburgh has addressed each requirement. Key processes have been identified by the Section and our associated scorecard metrics. These were all part of the Keystone Alliance for Performance Excellence Application that was submitted in March 2013. With the help of the SLC, Mr. Skovran spent 118 hours of his own time in perfecting this document.

What is next for the ASQ Pgh?

We still need a Strategic Chair to facilitate the maintenance of the scorecard metrics for each process.

As part of the social responsibility requirement for KAPE, we are participating in REDDup Pittsburgh starting April 20^th. We will be asking for volunteers in the near future for a few hours on this Saturday and one in June, August, and October.

There were 25 participants with several last minute participants either through the webinar or program. We apologize for the topic change as we discovered that Nick was presenting the same subject at the Spring Conference and he developed a new one. We are also investigating a wireless USB microphone to improve webex sound.

Those in attendance thanked Nick Skovran for his hard work in leading the effort in applying for KAPE.

This webinar was recorded and is available for review with the $10 program fee. Contact Cassie Jodon, This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We look forward to your continued participation in the Dinner Program or the Webinar. Congratulations to all of you on your commitment to excellence!

DON’T MISS --The next program/webinar is scheduled for May 21st, 2013 with Robin Dudash, "Stakeholder Management for Projects" Visit www.asqpgh.org for details.

About the Speaker:
Nicholas D. Skovran MS, CQE, RABQSA-QMS-PA, CSSBB

ASQ PGH 2013 Chair-elect

Nick’s current quality management position is with Diversified Service Options. It is here he addresses project management, continuous improvement/innovation activities that require the integration of multiple areas of focus, maintenance/development of the quality management system, compliance, security and departmental fiscal responsibility.

Nick has over 40 years of experience and a broad understanding of steel, construction, manufacturing, health care, health insurer and government entities. He has attained his Masters in Engineering degree from the University of Dayton and his Bachelors of Science degree from Purdue University.

Nick has served as a Pennsylvania State Quality Award Examiner for three years for the Keystone Alliance for Performance Excellence {KAPE}.

Nick has been a senior member of ASQ since 1993,

a member of the American Statistical Association and the Project Management Institute. As a member of the Pittsburgh Section of ASQ Education Committee, Nick has been teaching the Certified Quality Engineer course since 1996 and was instrumental in transferring the curriculum to a webinar offering. Nick has also been teaching the Certified Six Sigma Black Beltcourse since 2001 and the Certified Six Sigma Green Belt course since 2002.